How Sailbird collects, uses, and protects personal information submitted through this website.
Effective July 12, 2026
Sailbird Labs ("Sailbird", "we", "us") respects your privacy. This policy explains what personal information we collect through https://www.sailbird.io, why we collect it, and the choices available to you.
This policy applies to information collected through the Site. If we provide services under contract, additional terms may apply and will be communicated separately where required.
We collect only the information needed to operate the Site and respond to inquiries.
We use personal information to:
Where applicable privacy law requires a legal basis, we rely on your consent when you submit the contact form, and on our legitimate interests in operating a secure business website and responding to inquiries. You may withdraw consent for future marketing communications by contacting us, though we may retain prior correspondence as needed for recordkeeping.
Contact form submissions and related email correspondence are retained only as long as reasonably necessary to respond, evaluate a potential engagement, maintain business records, or meet legal requirements. We periodically review stored inquiries and delete information that is no longer needed.
We do not sell your personal information. We may share information with service providers that help us operate the Site, such as hosting, email delivery, and infrastructure providers, solely to perform services on our behalf and subject to appropriate safeguards.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of Sailbird, our users, or others.
Our service providers may process information in Canada, the United States, or other jurisdictions. Where required, we take reasonable steps to ensure appropriate protections are in place for cross-border processing.
We use reasonable administrative, technical, and organizational measures designed to protect personal information, including transport encryption for Site traffic and access controls around infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing. To make a request, contact us at the address below. We may need to verify your identity before responding.
If you are located in Canada, you may also have the right to contact the Office of the Privacy Commissioner of Canada regarding our handling of personal information.
The Site is designed to function without advertising trackers. We do not currently use third-party marketing analytics on the Site. Standard server logs and security tooling may still record technical metadata necessary to deliver and protect the Site.
The Site is intended for business and professional audiences. We do not knowingly collect personal information from children.
We may update this policy from time to time. The effective date at the top of this page will change when we do. Material changes will be reflected on this page.
Privacy questions or requests may be sent to contact@sailbird.io.
Sailbird Labs, 252 Esplanade West, Suite 202, North Vancouver, BC, V7M 0E9, Canada.